Happen Chance

I love coincidences =) I swear they make the world go round. Like yesterday, I was calling my local credit union to do a friendly transaction on my car loan, which quite honestly I wasn't too thrilled about. {What's the use of having a father being CEO of the place and the 'convenience' of online banking if neither one of them is willing to help you? Seriously.} So I'm forced to call the call center and explain to them the situation. So I say "Hello, I need to make a payment on my car loan." and she says "What's the account number?" and I say "**insert special number here*** ...and she says "And what's the name on the account?" And I say " It's Kate..."
"KATE!!"(she yells) "...It's Tenille!"

What are the chances it would be one of my best friends (who never told me she transferred to the call center...) who would answer the phone. I love LOVE it.